Boston Consulting Group identified ways companies can redefine customer service for resilience, responsiveness and recovery

Boston Consulting Group developed infographic summarizing actions for Chief Supply Chain Officers to deal with new reality posed by COVID-19

Boston Consulting Group recommended digitizing sales process, evaluating front-end spending and rethinking distribution model as go-to-market strategies for emerging markets post-COVID-19

Boston Consulting Group recommended digitizing sales process, evaluating front-end spending and rethinking distribution model as go-to-market strategies for emerging markets post-COVID-19

Boston Consulting Group recommended five-pronged approach for restarting work in offices and factories, while ensuring safety of employees

Boston Consulting Group recommended five-pronged approach for restarting work in offices and factories, while ensuring safety of employees

Boston Consulting Group gave guidance to businesses on people priorities in new normal as economy restarts and prepares for rebound

Boston Consulting Group gave guidance to businesses on people priorities in new normal as economy restarts and prepares for rebound

Boston Consulting Group identified steps companies can take to assess and act on opportunities even in challenging adversity like COVID-19

Boston Consulting Group identified steps companies can take to assess and act on opportunities even in challenging adversity like COVID-19

Bain & Company gives marketing advice that teaches businesses how to empathize, communicate and support customers during a crisis

Bain & Company gives marketing advice that teaches businesses how to empathize, communicate and support customers during a crisis

Boston Consulting Group (BCG) assesses COVID-19’s impact to supply chains, identifying two possible scenarios leaders need to consider, along with actions they can take to reduce their risk and deal with disruptions

Boston Consulting Group (BCG) assesses COVID-19’s impact to supply chains, identifying two possible scenarios leaders need to consider, along with actions they can take to reduce their risk and deal with disruptions

According to BCG, companies can prepare for rebound, recession and reimagining business models to meet new needs and align with opportunities presented by COVID-19 crisis

According to BCG, companies can prepare for rebound, recession and reimagining business models to meet new needs and align with opportunities presented by COVID-19 crisis

Boston Consulting Group shares best practices for improving supply chain visibility, flexibility, and preparedness for crisis and disruptions

Boston Consulting Group shares best practices for improving supply chain visibility, flexibility, and preparedness for crisis and disruptions