Harvard Business Review article takes lessons from present and past leaders who handled crisis situations, acknowledging challenges but remaining resolute that teams can work together to weather any storm

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Real Leaders Are Forged in Crisis

Handling Difficult Crisis Situations – Harvard Business Review article takes lessons from present and past leaders who handled crisis situations, acknowledging challenges but remaining resolute that teams can work together to weather any storm

Summary:

Harvard Business Review article “Real Leaders Are Forged in Crisis” published on April 3, 2020 gleans leadership lessons from renowned past and present leaders, describing how they handled difficult crisis situations. Lessons include:
  • Acknowledge Reality But Remain Resolute – Be honest about challenges faced, but exude confidence that you and your team have resources needed to face them with determination, strength, shared purpose, kindness and resilience
  • Empathize With Your People – Recognize and empathize with employees’ fears, and assure them that working together can help weather the storm
  • Give People a Role and Purpose – Provide direction by giving roles, encouraging them they can help others even in small ways, and reminding people why their work matters
  • Emphasize Experimentation and Learning – Be comfortable navigating through ambiguity and chaos, adjusting and improvising actions along the way as situation changes and new information emerges, while allowing learning from mistakes
  • Take Care of Yourself – Look after your physical, emotional and spiritual health, connect with loved ones or a pet for support, and spend some time away from devices, perhaps twice per day for minimum of 30 minutes each, to keep yourself grounded
  • Model Behavior – Align body language, words and actions to model behavior you want to see in your team, such as conviction and courage that group is moving forward
  • Cultivate Gratitude – Ask your people three things they are grateful for each day to boost morale in group
The article can be read for free at https://hbr.org/2020/04/real-leaders-are-forged-in-crisis
Company: Harvard Business Review (HBR)
Categories: Leadership teams, People and culture
Source:

Original publication date: April 3, 2020

Date last updated: April 8, 2020