Harvard Business Review article from Strategic Offsites Group provides organizations with best practices to make online meetings more effective

Produced by:

Virtual Offsites that Work

Effective Online Meetings – Harvard Business Review article from Strategic Offsites Group provides organizations with best practices to make online meetings more effective

Summary:

Strategic Offsites Group published a Harvard Business Review article providing tips for how to make online meetings more effective on March 25, 2020. Summary recommendations include:
  • Prepare for Meeting – Provide employees with instructions on how to use features of videoconferencing software, test and improve meeting program and activities for virtual setup, and send agenda with clear objectives and any pre-reading before meeting
  • Assign Clear Roles – Be clear who should do what, including facilitating meeting, handling communications technology, calling on attendees who “raise hands” (feature on Zoom), troubleshooting, and acting as facilitator in case assigned member encounters technical difficulties
  • Manage Group Size – Invite participants according to scope and objectives of discussion, as too large number can be more difficult to facilitate
  • Make Discussion Interactive – Conduct ice breaker or activity at beginning to help participants connect and become comfortable with online setting, and minimize long presentations in favor of more interactive discussions
  • Set Clear Ground Rules – Establish ground rules like returning from breaks on time, being candid and honest, “raising hand” if wanting to speak before jumping in, staying on video, and muting mic when not in use
  • Maximize Technology Features – Use Breakouts which break large online group meeting into smaller chatrooms for discussing problems or solutions before coming back to the big group, Voting or Polls for asking questions and getting votes, Stamping for annotating a slide to give feedback, preferences or identifying questions, and Chat tools for submitting ideas and opinions to the group or facilitator
  • Gather Session Feedback – Ask participants for feedback on their meeting experience, from receiving invitation, pre-meeting survey and readings, to the agenda, and technology, particularly what can be improved, what worked, and what should be repeated
The Harvard Business Review article can be read for free at https://hbr.org/2020/03/virtual-offsites-that-work
Company: Harvard Business Review (HBR)
Category: Remote work
Source:

Original publication date: March 25, 2020

Date last updated: April 7, 2020