Gartner report recommended guidelines for developing effective remote work policies, including building trust, analyzing tasks and responsibilities to be assigned, and giving support to employees

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How to Cultivate Effective “Remote Work” Programs

Building Remote Work Programs – Gartner report recommended guidelines for developing effective remote work policies, including building trust, analyzing tasks and responsibilities to be assigned, and giving support to employees

Summary:

Gartner published report that gives companies first steps in implementing remote work programs that are effective. Summary recommendations include:
  • Establish Trust as Foundation – Create culture of trust between managers and employees, empower them to make decisions when and how they will work, be transparent on outcomes and timelines, and facilitate knowledge sharing and relationship building across on-site and remote workers
  • Identify Where Remote Model Applies – Examine existing operational models for centers of excellence, self-organizing teams and “follow-the-sun” models (where global shifts are available according to sun’s movement) that can be done remotely, and test if virtual offices work
  • Be Supportive and Accurate in Expectations – Counteract loneliness and optimize employee effectiveness by building workplace networks, creating opportunities for ongoing interactions, and conducting frequent checkups to help people feel less isolated
  • Stress-Test Technology Infrastructure – Ensure employees can work well across multiple locations through infrastructure support, such as network access and equipment, and stress-test technologies for increased digital business and employee engagement
For more information how to conduct effective remote work policies, access Gartner’s website for free at https://emtemp.gcom.cloud/ngw/globalassets/en/insights/coronavirus/how-to-cultivate-effective-remote-work-programs.pdf
Company: Gartner
Categories: People and culture, Remote work

Original publication date: May 14, 2019

Date last updated: April 20, 2020