Gartner obtained lessons from employers in Asia on early re-openings of workplaces that could also be adopted by U.S. companies

Produced by:

7 Early Return-to-Workplace Lessons from Asia

Reopening Workplaces – Gartner obtained lessons from employers in Asia on early re-openings of workplaces that could also be adopted by U.S. companies

Summary:

Gartner published learnings of employers in Asia on re-opening of offices, workplaces and factories that could guide U.S. businesses. They include:
  • Workplace Safeguards – Provide sanitation supplies, implement shifting schedules and restrictions on number of people allowed in common areas, offer transportation services, and conduct health and safety checks
  • Use Data – Explain to employees how data such as health metrics, travel history, commute options, family composition and interaction with COVID-19 patients are used to inform plans on quarantines and company support given, as well as measure and monitor employee engagement levels, and comfort in returning to workplace
  • Solicit Feedback – Leverage top-down and informal communication channels such as messaging apps to communicate return-to-workplace plans, and get employee feedback and concerns
  • Stagger Return in Phases – Analyze and segment workers according to activities, skill sets, ability and preferences in working remotely, and implement return-to-work in phases, depending on government guidance
  • Retain Best Practices – Obtain best practices learned and productivity processes or tools that worked during lockdowns, and integrate them into company and management policies
  • Empower Locally – Grant decision-making autonomy to local human resources teams so they can respond to local outbreak conditions and specific employee needs
To learn more, visit https://www.gartner.com/smarterwithgartner/7-early-return-to-workplace-lessons-from-asia/
Company: Gartner
Categories: Business operations, Facilities and workspaces, People and culture, Remote work
Source:

Original publication date: April 26, 2020

Date last updated: May 22, 2020