Bain & Company shared remote working practices that maximize team collaboration, enable quick product testing, and enhance work-life balance

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Agile Works at Home

Working Remotely – Bain & Company shared remote working practices that maximize team collaboration, enable quick product testing, and enhance work-life balance

Summary:

Bain & Company listed best practices for remote working that companies had implemented and found effective. Recommendations include:
  • Effective Communication – Go for more frequent, shorter virtual calls and use interactive digital tools for collaboration, co-creation and work planning
  • Establish Fun and Creativity – Reinforce virtual team-building activities such as virtual coffee or games, creating shared online spaces including chat, and introducing frequent virtual breaks and fun activities
  • Gather Customer Feedback – Solicit customer input on digital prototypes or simulations of products which could be basis of marketing investments
  • Involve Customers in Development – Conduct live product testing over video while getting virtual interviews and feedback, observe customer experience and preferences from workshop sessions, or leverage mock websites and e-commerce sites to simulate buying behavior
  • Sustain Team Experience – Ensure continued success of remote teams in way that can balance work and private life, with offline lunch hours and breaks, while still monitoring time of members allocated to work
For more information, visit https://www.bain.com/insights/agile-works-at-home/
Company: Bain & Company
Categories: Customers, relationships and channels, Remote work
Source:

Original publication date: May 26, 2020

Date last updated: June 1, 2020