Bain & Company dissected new roles of middle managers and provided ways to enable delivery and develop organization in post-crisis scenario

Produced by:

A New Social Contract: Middle Management in a Post-Covid-19 World

Middle Management Impact – Bain & Company dissected new roles of middle managers and provided ways to enable delivery and develop organization in post-crisis scenario

Summary:

Bain & Company provided advice on new role of middle managers in post-COVID world. Recommendations include:
  • Enable Faster Delivery – Make managing delivery or execution lean through smaller local teams, using playbooks and guidelines, few “middle” aggregators between senior leadership and frontline, as well as executive committee and core markets or products, and removing “unknowns” that need more experiments, testing and learning
  • Identify Scalers and Level-5 Experts – Development teams need more “scalers” who turn and execute ideas into businesses, and “level-5 experts” who institutionalize their expertise in organization
  • Create Learning Organization – Establish growth mindset for learning and change, rotate career paths between development and delivery, and open trainings for different areas
  • Mobilize New Leadership Roles – Open and select opportunities for new leadership roles to top performers, including in development and business building agendas
To read article, visit https://www.bain.com/insights/a-new-social-contract-middle-management-post-covid-19-world-fm-blog/
Company: Bain & Company
Category: General management

Original publication date: May 18, 2020

Date last updated: June 3, 2020