AmCham China provides recommendations to U.S. businesses from the frontlines in China that could help them adapt, mitigate and continue business while coping with COVID-19

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20 Tips for Businesses in the US During COVID-19

AmCham China's Tips for U.S. Businesses – AmCham China provides recommendations to U.S. businesses from the frontlines in China that could help them adapt, mitigate and continue business while coping with COVID-19

Summary:

AmCham China published report containing top 20 recommendations from foreign businesses in frontlines at China for navigating the current crisis. Aside from protecting employees, cleaning worksites and enabling remote work, some of their proposed measures include:
  • Adopt War Room Approach – Leadership must come from top, and leaders need to develop scenarios, ensure alignment on priorities, allocate resources, assess supply chain disruption risks and current conditions of COVID-19 in affected locations, so they can customize management plans and operations per area, and take actions quickly
  • Capture New Opportunities – Identify new business opportunities, and embrace digital technologies to engage and stay in touch with customers, explaining how organization is minimizing impact to business, and possibly offer online discounts
  • Engage Community – Support non-profits, community organizations, healthcare workers and small and medium enterprises (SMEs) in local areas when possible, plus contribute and communicate about best practices related to health, hygiene, business, and community education, and help disseminate information
  • Support Employees – Review compensation, healthcare including mental health support services, and leave policies to help employees cope with stress and uncertainties
  • Coordinate With Government – Consider precautions recommended by local government authorities and public health experts, and possibly work with government to ensure both SMEs and large corporations have necessary support they need
  • Create New Networks – Establish networks for information-sharing outside of your company, industry, and personal networks, for purpose of gathering new information, ideas and input
The report, which also includes updates on COVID-19 situation in China, results of survey regarding specific challenges companies are experiencing, and ways Amcham China is helping, can be downloaded for free at https://www.amchamchina.org/news/free-20-recs-for-us-business-during-covid-19

For more information, visit the AmCham China website.
Company: AmCham China
Categories: Customers, relationships and channels, Leadership teams, People and culture, Revenue protection and opportunities, Strategy
Source:

Original publication date: March 25, 2020

Date last updated: April 8, 2020